You can book help by calling us at 08081607399 (freephone number), emailing us at info@hemby.co.uk or by filling in our booking form here.

We aim to respond to enquiries as quickly as possible. Our phone line is open from 8am to 3pm on weekdays. If you can't get hold of us we'll respond within 24 hours on weekdays.

Prices from £29/hr. Minimum visit 1.5 hours. See full pricing details here.

You don't need to know exactly what you need from the start. Our services have no lock-in, so you can get to know the helper gradually and adjust the level of support flexibly as your situation changes.

To ensure your loved one gets the best possible support at home, we'll always help you find the right combination of services and visit frequency.

Yes. We will recommend a suitable helper, but after the introductory visit you are welcome to request a change if needed. We aim to match the person and helper as well as possible, so do let us know if you have any specific preferences.

Our helpers, carers, and cleaners are all carefully selected through a thorough interview and induction process, ensuring they are committed to supporting you in everyday life.

Yes. We assign you your own dedicated helper, who over time becomes a familiar and trusted presence in everyday life. In exceptional circumstances such as illness or holidays, a cover helper will step in.

If your care needs are greater, we can put together a small team of 2–4 helpers — but they will always be the same familiar faces.

As much as you need. The most common arrangement is a 2-hour visit once a week, but we can also help daily if needed.

Almost anything you might need help with at home — from doing the laundry and taking out the bins to helping with the wardrobe. Or running errands at the pharmacy or supermarket. We also provide companionship, a chat over a cup of tea, or help with technology.

We also help with returning home from hospital, carer's respite, and one-off visits. We additionally offer a home cleaning service.

If you're wondering whether we could help you, feel free to get in touch via our website and ask.