4.9

Trusted by over 10,000 customers

Hemby cares.

Home care and household help for seniors and others in need.

Our Services

Caring for people across London. Join us

Loved by families

Over 160,000 visits rated by family members – with an outstanding average of 4.9/5

“My father gets a weekly visit from a familiar and reliable Hemby Helper who helps with shopping, laundry, or just keeps him company. For me, it’s a huge relief since I’m rarely in his hometown. I also get a weekly update on his well-being, which gives me peace of mind."

Mia

Daughter

“Reliable, efficient customer service, easy communication and best of all; a wonderful helper who reduces your own worries about your loved one.”

Ada

Family member

Absolutely wonderful service for my parents who are approaching 90 and are still trying to live at home. As a daughter myself, I don't stretch myself in every direction, so this is truly worth its weight in gold for both me and them. The person who helps us is worth 10+.

Paula

Daughter

From the Nordics, for everyone

We were born from London’s Nordic community and shaped by the Nordic recipe for happiness: trust, community and freedom.

Caring across counties and continents

If you cannot be here in person, we bring you closer.

Our family app shares real-time updates after each visit. Even if you are across the world, you are always in the loop.

The backup every carer deserves

Caring is beautiful but demanding. We are your safety net.

We can step in when you need time off, cover a gap between live-in carers, or provide a helping hand alongside. Whatever is missing, we fit right in.

Our services

Home Care

Companionship

Help with appointments

Walks & outings

Cleaning

Laundry

Meal preparation

Errands & shopping

Home help

£29/hour *

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Personal Care

In addition to Home Care tasks:

Showering help

Personal hygiene help

Supporting self-care

£29/hour *

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* Additional pricing details

Our hourly base rate is £29 plus fixed travel fee of £6 per visit. Minimum visit 1.5h.
Saturdays and Sundays: hourly base rate +25%
Bank Holidays: hourly base rate +50%
Paper invoices £5 (by email or direct debit £0)
Payment reminder £10
All prices VAT 0%, no VAT is added to the price as our services for the elderly are VAT exempt.

Limitations of care

Nursing care, for example, injections, managing wounds, managing catheters or any other nursing care. Nursing care, for example, injections, managing wounds, managing catheters or any other nursing care
Administration of medication

Where we work

We cover Central London and nearby areas including Wandsworth, Southwark, Kensington, Fulham, Chelsea, Westminster, Richmond upon Thames and Kingston upon Thames.

Meet the team

We are led by Jon Sharpin, our experienced Care Director, together with a London team who care with both skill and heart.

Hemby care team

Call us, we’re here to help with anything.
Our team is available on weekdays from 8:00 am to 3:00 pm.

0808 160 7399

(toll free)

info@hemby.co.uk

Care Director

Jon Sharpin

Our experienced care director knows home care inside out and is here to support you. If you have any questions or concerns, Jon is ready to help with advice and practical assistance.

She says she’s fine. But is she, really?

We all want to believe our parents are doing okay living on their own. But sometimes, the signs that they’re not coping can be easy to miss, or easy to dismiss. Here’s what to watch for before a small concern becomes a serious worry.

Jon Sharpin

Care Director

Read article

Book with ease

Everyday assistance made simple.
Book quickly and easily online, in the app, or by phone.

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Your personal helper – tailored to your needs

We focus on quality and select our helpers with the utmost care – ensuring you receive the best help and support.

Only a few applicants meet our high standards. Many of them support our clients for years – as reflected in our 4.9/5 customer rating.

Help, even for tomorrow. Quick confirmation.

Sometimes help is needed immediately. Speed and flexibility are key.

Most bookings are confirmed right away.

Stay informed. Updates from the visit to your family.

Your helper enters a visit note into the app after each visit, giving your family reassurance that everything is running smoothly.

You can also provide feedback after each visit through the app.

Together with Hemby for over three years

“Hemby has allowed me to go to work calmly and relaxed, knowing my mother is in the best hands.”

Stephanie

Daughter

“I couldn’t have asked for better care! Thanks to Sonja, my helper, I’ve discovered a new hobby: Nordic Walking!”

Sally

Mother

Hemby in numbers

Completed visit in hours

250k +

That’s a whole lot of cups of tea and stories shared

Loved by families

4.9 / 5

From more than 160,000 visits. Close to perfect, but we’re still learning every day.

Helpers in our community

900 +

All with kind hearts and willing hands

Neighbourhoods covered

100 +

From cozy villages to bustling cities in Germany, Finland, and the UK.

Founded in

2018

It all began with one mother

Families supported

9,000 +

Each one with their own story

"I founded Hemby because I wanted to give my mother the best possible support. She was our first customer – now we help thousands of seniors!"

Richard Nordstrom

Founder and CEO, Hemby

Ready to get started?

Looking for trusted home care in London with a Nordic touch? We’re here for you.

Book your first visit

or call us on 0808 160 7399

The fastest way to request help

Share your needs with us

Provide suitable times for the visit

We will find a matching helper

You’ll receive visit confirmation on the same day

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Hemby is a modern home care service that provides personalised, in-home support from a trusted helper. We keep things simple and transparent—no endless paperwork, no constantly changing carers. Just reliable help when you need it.

Every day, hundreds of families trust Hemby. Too often, the elderly and those in need of care struggle to get timely support at home. We’re here to change that.

Get help today—fill in the book form or give us a call. We’ll get back to you within 24 hours on weekdays.

Book Now

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