

We know firsthand how much a dedicated carer matters. That's why Hemby exists.
Our services
Caring for people across London. Join us
4.9
Trusted by over 10,000 customers
Richard Nordstrom
Founder and CEO, Hemby

It all started when my mother's health declined unexpectedly. She'd always managed on her own. Asking for help was difficult for her. It was a big step to admit she could no longer do everything by herself.
My mum was clear: she wanted to stay at home. Home meant the world to her.
As her son, I began helping wherever I could. I sorted her paperwork and researched how to get her affairs in order.
She started to get some home care, but the difficulty with traditional home care was that a different person turned up every time. Mum didn't feel safe having a stranger let themselves in with a key, at ever-changing appointment times. It didn’t give me peace of mind either during my working day.
I then founded Hemby, so my mum could carry on living at home. She was our very first client.
Through Hemby she got a dedicated care assistant — her own helper — who also cleaned the house a couple of times a month. Every visit was scheduled in advance and visible in the app, letting our whole family breathe a little easier.
Today, Hemby has helped over 10,000 clients. We operate across London and employ a large team of assistants and carers who've become like family to the people they look after.'
Through Hemby, I hope as many people as possible can stay at home even when daily life gets harder. And that their loved ones get peace of mind.
Over 160,000 visits rated by family members – with an outstanding average of 4.9/5
“My father gets a weekly visit from a familiar and reliable Hemby Helper who helps with shopping, laundry, or just keeps him company. For me, it’s a huge relief since I’m rarely in his hometown. I also get a weekly update on his well-being, which gives me peace of mind."
Mia
Daughter
“Reliable, efficient customer service, easy communication and best of all; a wonderful helper who reduces your own worries about your loved one.”
Ada
Family member
Absolutely wonderful service for my parents who are approaching 90 and are still trying to live at home. As a daughter myself, I don't stretch myself in every direction, so this is truly worth its weight in gold for both me and them. The person who helps us is worth 10+.
Paula
Daughter
Sometimes help is needed immediately. Speed and flexibility are key.
Most bookings are confirmed right away.
Your helper enters a visit note into the app after each visit, giving your family reassurance that everything is running smoothly.
You can also provide feedback after each visit through the app.
Everyday assistance made simple.
Book quickly and easily online, in the app, or by phone.
Caring across counties and continents
Our family app shares real-time updates after each visit. Even if you are across the world, you are always in the loop.

The backup every carer deserves
We can step in when you need time off, cover a gap between live-in carers, or provide a helping hand alongside. Whatever is missing, we fit right in.
We cover Central London and nearby areas including Wandsworth, Southwark, Kensington, Fulham, Chelsea, Westminster, Richmond upon Thames and Kingston upon Thames.

Customer Care Manager

Customer Care Manager

Customer Care Manager

Customer Care Manager
(toll free, open 8am to 3pm)

Stephanie
Daughter
Sally
Mother
Share your needs with us
Provide suitable times for the visit
We will find a matching helper
You'll receive visit confirmation on the same day

Hemby is a modern home care service that provides personalised, in-home support from a trusted helper. We keep things simple and transparent—no endless paperwork, no constantly changing carers. Just reliable help when you need it.
Every day, hundreds of families trust Hemby. Too often, the elderly and those in need of care struggle to get timely support at home. We’re here to change that.
Get help today—fill in the booking form or give us a call. We’ll get back to you within 24 hours on weekdays.
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