Home care in Stratford

Hemby is a home care provider in Newham, supporting a dignified and independent life at home.

Receive care and support as soon as the next day. Book your introduction visit today.

Book your first visit

No commitment, you can cancel at any time.

4.9/5 rating

How we help in everyday life

Support in everyday life

When day-to-day life is still largely manageable but a bit of support here and there would help, Hemby offers reliable help at home. Visits are unhurried and carried out by a consistent, familiar carer. This creates relief in everyday life – exactly where it’s needed.

An alternative to a care home

When managing daily life at home begins to feel difficult, but moving into a care home doesn’t feel right, we make it possible to continue living in your own home and familiar surroundings even in later years.

Feeling less alone, more supported

Loneliness can creep in when family can't visit every day. That's where we come in — with regular company, a helping hand at home, and accompaniment on walks, errands or appointments. You'll feel supported and connected, and your family will have real reassurance, knowing you're in good hands.

Hospital discharge

After returning home from hospital, many everyday tasks can feel more challenging than usual. Your own helper is there to provide reassurance and assistance after discharge — welcoming you home and helping at a relaxed pace.

Book now

"Hemby was built for my own mother"

Richard Nordstrom
Founder and CEO, Hemby

It all started when my mother's health declined unexpectedly. She'd always managed on her own. Asking for help was difficult for her. It was a big step to admit she could no longer do everything by herself.

My mum was clear: she wanted to stay at home. Home meant the world to her.

As her son, I began helping wherever I could. I sorted her paperwork and researched how to get her affairs in order.

She started to get some home care, but the difficulty with traditional home care was that a different person turned up every time. Mum didn't feel safe having a stranger let themselves in with a key, at ever-changing appointment times. It didn’t give me peace of mind either during my working day.

I then founded Hemby, so my mum could carry on living at home. She was our very first client.

Through Hemby she got a dedicated care assistant — her own helper — who also cleaned the house a couple of times a month. Every visit was scheduled in advance and visible in the app, letting our whole family breathe a little easier.

Today, Hemby has helped over 10,000 clients. We operate across London and employ a large team of assistants and carers who've become like family to the people they look after.'

Through Hemby, I hope as many people as possible can stay at home even when daily life gets harder. And that their loved ones get peace of mind.

Loved by families

Over 160,000 visits rated by family members – with an outstanding average of 4.9/5

“My father gets a weekly visit from a familiar and reliable Hemby Helper who helps with shopping, laundry, or just keeps him company. For me, it’s a huge relief since I’m rarely in his hometown. I also get a weekly update on his well-being, which gives me peace of mind."

Mia

Daughter

“Reliable, efficient customer service, easy communication and best of all; a wonderful helper who reduces your own worries about your loved one.”

Ada

Family member

Absolutely wonderful service for my parents who are approaching 90 and are still trying to live at home. As a daughter myself, I don't stretch myself in every direction, so this is truly worth its weight in gold for both me and them. The person who helps us is worth 10+.

Paula

Daughter

Our helpful team is just a phone call away!

Demi

Customer Care Manager

Veera

Customer Care Manager

Demi

Customer Care Manager

Veera

Customer Care Manager

0808 160 7399

(toll free, open 8am to 3pm)

info@hemby.co.uk

Frequently asked questions

You can book help by calling us at 08081607399 (freephone number), emailing us at info@hemby.co.uk or by filling in our booking form here.

We aim to respond to enquiries as quickly as possible. Our phone line is open from 8am to 3pm on weekdays. If you can't get hold of us we'll respond within 24 hours on weekdays.

Prices from £29/hr. Minimum visit 1.5 hours. See full pricing details here.

You don't need to know exactly what you need from the start. Our services have no lock-in, so you can get to know the helper gradually and adjust the level of support flexibly as your situation changes.

To ensure your loved one gets the best possible support at home, we'll always help you find the right combination of services and visit frequency.

Yes. We will recommend a suitable helper, but after the introductory visit you are welcome to request a change if needed. We aim to match the person and helper as well as possible, so do let us know if you have any specific preferences.

Our helpers, carers, and cleaners are all carefully selected through a thorough interview and induction process, ensuring they are committed to supporting you in everyday life.

Yes. We assign you your own dedicated helper, who over time becomes a familiar and trusted presence in everyday life. In exceptional circumstances such as illness or holidays, a cover helper will step in.

If your care needs are greater, we can put together a small team of 2–4 helpers — but they will always be the same familiar faces.

As much as you need. The most common arrangement is a 2-hour visit once a week, but we can also help daily if needed.

Almost anything you might need help with at home — from doing the laundry and taking out the bins to helping with the wardrobe. Or running errands at the pharmacy or supermarket. We also provide companionship, a chat over a cup of tea, or help with technology.

We also help with returning home from hospital, carer's respite, and one-off visits. We additionally offer a home cleaning service.

If you're wondering whether we could help you, feel free to get in touch via our website and ask.

The fastest way to request help

Share your needs with us

Provide suitable times for the visit

We will find a matching helper

You'll receive visit confirmation on the same day

Book now

Hemby is a modern home care service that provides personalised, in-home support from a trusted helper. We keep things simple and transparent, no endless paperwork, no constantly changing carers. Just reliable help when you need it.

Every day, hundreds of families trust Hemby. Too often, the elderly and those in need of care struggle to get timely support at home. We’re here to change that.

Get help today. Fill in the booking form or give us a call. We’ll get back to you within 24 hours on weekdays.

Book Now

Services

Customer Service

About Us

FAQ

Knowledge Hub

Contact

Our Helpers

The Job as a Helper

Career

London

info@hemby.co.uk