Over 10,000 satisfied customers

Home help for older people

A clean home, a smoother day. From £29/hr.

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Errands

Running errands can include helping with grocery shopping or collecting items from outside the home.

Housekeeping

Housekeeping can include tasks such as doing the laundry, ironing, folding and putting away clothes, taking out the rubbish, washing dishes, and changing the bed linen.

Monthly clean

A tidy home without the stress. A monthly clean keeps your home in order, whether it's a studio flat or a family house. Your cleaner comes once a month as agreed.

Weekly clean

Relief every single week. Regular weekly cleaning brings cleanliness and peace of mind. Your familiar cleaner keeps your home as if it were their own.

Care and support across London

We cover Central London and nearby areas including Wandsworth, Southwark, Kensington, Fulham, Chelsea, Westminster, Richmond upon Thames and Kingston upon Thames.

Why choose us?

8 reasons to choose Hemby

We are already a trusted partner in everyday life for hundreds of families.

Find your helper

Always the same familiar helper

One-off or regular help

Bookings available even the same day

No lengthy contracts — cancel at any time

VAT-free service

Our helpers are carefully selected — we recruit only 5% of applicants

Helpers are insured and on employment contracts

Helpers available across London

How Hemby's home help service works

1

Fill in our online booking form.

We'll confirm your booking quickly by email and text message.

2

Your cleaner arrives at your preferred time.

Our friendly, professional helper arrives at your home to assist with agreed upon tasks.

3

You are invoiced after the work is done.

Payment is made by invoice after the work has been completed.

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“My mother was our very first client – now we help hundreds of seniors”

I founded Hemby because I wanted better everyday support for my own mother and the opportunity for her to remain at home for as long as possible. I want Hemby to offer that same opportunity to other people’s mothers and fathers.

Through Hemby, I hope to bring a positive attitude, solution-focused thinking and the use of technology to the home care sector – and most importantly, more heart.

Richard Nordstrom

Founder, Hemby

Loved by families

Over 160,000 visits rated by family members – with an outstanding average of 4.9/5

“My father gets a weekly visit from a familiar and reliable Hemby Helper who helps with shopping, laundry, or just keeps him company. For me, it’s a huge relief since I’m rarely in his hometown. I also get a weekly update on his well-being, which gives me peace of mind."

Mia

Daughter

“Reliable, efficient customer service, easy communication and best of all; a wonderful helper who reduces your own worries about your loved one.”

Ada

Family member

Absolutely wonderful service for my parents who are approaching 90 and are still trying to live at home. As a daughter myself, I don't stretch myself in every direction, so this is truly worth its weight in gold for both me and them. The person who helps us is worth 10+.

Paula

Daughter

Hemby in numbers

Completed visit in hours

250k +

That’s a whole lot of cups of tea and stories shared

Loved by families

4.9 / 5

From more than 160,000 visits. Close to perfect, but we’re still learning every day.

Helpers in our community

900 +

All with kind hearts and willing hands

Neighbourhoods covered

100 +

From cozy villages to bustling cities in Germany, Finland, and the UK.

Founded in

2018

It all began with one mother

Families supported

9,000 +

Each one with their own story

Frequently asked questions

You can book help by calling us at 08081607399 (freephone number), emailing us at info@hemby.co.uk or by filling in our booking form here.

We aim to respond to enquiries as quickly as possible. Our phone line is open from 8am to 3pm on weekdays. If you can't get hold of us we'll respond within 24 hours on weekdays.

Prices from £29/hr. Minimum visit 1.5 hours. See full pricing details here.

You don't need to know exactly what you need from the start. Our services have no lock-in, so you can get to know the helper gradually and adjust the level of support flexibly as your situation changes.

To ensure your loved one gets the best possible support at home, we'll always help you find the right combination of services and visit frequency.

Yes. We will recommend a suitable helper, but after the introductory visit you are welcome to request a change if needed. We aim to match the person and helper as well as possible, so do let us know if you have any specific preferences.

Our helpers, carers, and cleaners are all carefully selected through a thorough interview and induction process, ensuring they are committed to supporting you in everyday life.

Yes. We assign you your own dedicated helper, who over time becomes a familiar and trusted presence in everyday life. In exceptional circumstances such as illness or holidays, a cover helper will step in.

If your care needs are greater, we can put together a small team of 2–4 helpers — but they will always be the same familiar faces.

As much as you need. The most common arrangement is a 2-hour visit once a week, but we can also help daily if needed.

Almost anything you might need help with at home — from doing the laundry and taking out the bins to helping with the wardrobe. Or running errands at the pharmacy or supermarket. We also provide companionship, a chat over a cup of tea, or help with technology.

We also help with returning home from hospital, carer's respite, and one-off visits. We additionally offer a home cleaning service.

If you're wondering whether we could help you, feel free to get in touch via our website and ask.

The fastest way to request help

Share your needs with us

Provide suitable times for the visit

We will find a matching helper

You'll receive visit confirmation on the same day

Book now

Hemby is a modern home care service that provides personalised, in-home support from a trusted helper. We keep things simple and transparent—no endless paperwork, no constantly changing carers. Just reliable help when you need it.

Every day, hundreds of families trust Hemby. Too often, the elderly and those in need of care struggle to get timely support at home. We’re here to change that.

Get help today—fill in the book form or give us a call. We’ll get back to you within 24 hours on weekdays.

Book now

Services

Customer Service

About Us

FAQ

Knowledge Hub

Contact

Our Helpers

The Job as a Helper

Career

London

info@hemby.co.uk