Customer satisfaction
4.9/5
Dedicated carer
Always the same familiar assistant or carer
Carefully chosen employees
Disclosure and Barring Service check
Carers and assistants employed directly by Hemby
Over 160,000 visits rated by family members – with an outstanding average of 4.9/5
“My father gets a weekly visit from a familiar and reliable Hemby Helper who helps with shopping, laundry, or just keeps him company. For me, it’s a huge relief since I’m rarely in his hometown. I also get a weekly update on his well-being, which gives me peace of mind."
Mia
Daughter
“Reliable, efficient customer service, easy communication and best of all; a wonderful helper who reduces your own worries about your loved one.”
Ada
Family member
Absolutely wonderful service for my parents who are approaching 90 and are still trying to live at home. As a daughter myself, I don't stretch myself in every direction, so this is truly worth its weight in gold for both me and them. The person who helps us is worth 10+.
Paula
Daughter
* Additional pricing details
Our hourly base rate is £29 plus fixed travel fee of £6 per visit. Minimum visit 1.5h.
Saturdays and Sundays: hourly base rate +25%
Bank Holidays: hourly base rate +50%
Paper invoices £5 (by email or direct debit £0)
Payment reminder £10
All prices VAT 0%, no VAT is added to the price as our services for the elderly are VAT exempt.
Limitations of care
Nursing care, for example, injections, managing wounds, managing catheters or any other nursing care. Nursing care, for example, injections, managing wounds, managing catheters or any other nursing care
Administration of medication

Care Director

Customer Care Manager

Customer Care Manager

Care Director

Customer Care Manager

Customer Care Manager
Share your needs with us
Provide suitable times for the visit
We will find a matching helper
You’ll receive visit confirmation on the same day

Hemby is a modern home care service that provides personalised, in-home support from a trusted helper. We keep things simple and transparent—no endless paperwork, no constantly changing carers. Just reliable help when you need it.
Every day, hundreds of families trust Hemby. Too often, the elderly and those in need of care struggle to get timely support at home. We’re here to change that.
Get help today—fill in the book form or give us a call. We’ll get back to you within 24 hours on weekdays.
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